Meet the Team
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Jenny Boucher – Office Manager
Jenny is the current Office Manager at Top Care. She was born and raised in Maine. Previously, she owned a residential cleaning business which she successfully ran for 20+ years. She also managed the referral department for InterMed, helping patients receive proper authorization for specialized services for 6 years, along with other roles within the company, such as scheduling appointments, processing medical records, and checking patients in for appointments. She is compassionate about every person we serve, showing kindness, empathy, and respect with every interaction. She is a mother of 3 and has been married for 28 years.
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Liz Young – Operations Manager
Born and raised in Maine, Liz serves as an Operations Manager at Top Care, where she is known for her compassion, professionalism, and commitment to high-quality care. She plays an important role in supporting staff, coordinating services, and ensuring clients receive consistent and reliable care. With many years of experience in customer service and customer management, Liz is a strong communicator who builds meaningful relationships with clients and team members. Her background in culinary arts adds a thoughtful and personal touch to her approach, helping create a supportive and welcoming care environment.
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Gorette Byishimo – Administrator
Gorette Byishimo is the Administrator of Top Care, bringing over five years of hands-on home care experience and three years of consulting with agencies across Maine. She specializes in strengthening operations, ensuring regulatory compliance, and delivering high-quality, person-centered care. With a background in healthcare, mental health, and patient coordination, Gorette is dedicated to creating a safe, respectful, and supportive environment where clients can maintain their independence. She collaborates closely with families, caregivers, and care teams to ensure services are consistent and responsive to individual needs. Having completed training in Medical Coding and Billing, she is known for building structured systems, supporting staff development, and upholding high standards of accountability, all while fostering a positive team culture and ensuring compassionate, reliable care.